Responsibilities:

- Interface with local and oversea clients and maintain an excellent relationship with them.
- Preparation of quotation acceptance, receiving/releasing/transportation of goods, visual check reporting, preparation of work order for operations, and subsequently billing.
- Coordinate each move according to client’s shipping requirement and profile.
- Oversee and coordinate client escalated operational issues while manage and oversee effective dissemination of client information to operations teams.
- Ensure that the feedback from client, related operational issues are disseminated timely to the team-members and track for improvements. Timely flagging of issues to management.
- Documentation and record administration from timely response to email enquiries.
- Follow-up goods in-transit and under storage.
- To liaise between relevant departments to ensure proper execution of documentation according to SOP.

Requirement:

- Bachelor’s degree in business administration or marketing.
- At least 2 years experiences on Customer Services / Project coordination
- Numerate analytical and competent in Microsoft Office Application, especially MS Excel.
- Experience in shipping is preferred while logistic customer service is an advantage.
- Good command of English and Mandarin is required
- Immediate available or short-notice is preferred

-Customer-oriented
-Good communication skills

We offer competitive remuneration, including:

5 days work week
Life and medical insurance
Performance bonus

Interested parties please fill your details with full resume including current and expected salary, and click “APPLY” for the job application. Please note that only shortlisted candidates will be notified.